Return Policy

Thank you for shopping at MyJoyfulSpace.  We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

  1. Returns:
    We accept returns within 14 days from the delivery date.
    To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
  2. Refunds:
    Once we receive your return, our team will inspect the item and process your refund.
    Refunds will be issued to the original payment method within 5 business days.
  3. Exchanges:
    If you received a defective or damaged item, we will gladly exchange it for a new one.
    Please contact our customer service team at myjoyfulspace99@gmail.com to initiate an exchange.
  4. Return Shipping:
    Customers are responsible for return shipping costs.
    We recommend using a trackable shipping service to ensure your return is received.
  5. How to Initiate a Return:
    To initiate a return, please contact our customer service team at myjoyfulspace99@gmail.com
    Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
  6. Cancellations:
    If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
  7. Contact Us:
    If you have any questions or concerns regarding our return policy, please contact our customer service team at myjoyfulspace99@gmail.com